GETTING STARTED
What equipment do I need to trade?
See
Requirements for minimum and recommended systems.
Do I need to download anything?
Only a browser. See
Requirements for details.
TROUBLESHOOTING
Experiencing an issue?
Visit
Member Center or contact Support from within the GreenChart App
TRADING
How do I use the Trade Simulator?
Select the Trade icon (Adjacent up/down arrows icon) near the right edge of the Toolbar
GreenChart's Trade Simulator utilizes live or historical market data to place orders in multiple markets. All data is actual, only monetary values are simulated.
Simple mode focuses on the basics of trading with auto entry and preset adjustable values for Stop Loss, Take Profit and Lot Size. You may adjust your Stop Loss and you may manually exit a positions. You may have up to 10 open positions.
Advanced mode (Coming 2022) simulates most facets of funded account trading including Commissions, Spreads (Bid/Ask) and Swap Fees.
Account Balance, Equity, Margin, Free Margin and Margin Level also apply.
Replay mode allows you to test a strategy with actual historical market data in any date range within the past 2-5 years.
REPLAY
How do I Replay?
Select the Replay button in the Toolbar ( Circular arrow around play icon).
GreenChart's Trade Simulator utilizes live or historical market data.
You may also choose to backtest trades in the Trade Simulator.
Replay Walkthrough
Go to Candle - Use the first tool to physically drag the red Timeline to a candle from earlier in the current trade session. Use the Date and Time pickers to select a date and time not currently visible in your charts.
Date Picker - Enter a specific date or select the calendar icon to choose a date from the calendar date picker.
Time Picker - Enter a specific time or select the clock icon to choose a time from the clock picker.
Go Arrow - Initiates Replay Session, loading the requested date and time in your charts.
Play/Pause - Start or pause playback
Speed - Select and adjust speed at which new candles are posted
Next/Previous - Select to manually advance to next or previous candle.
Close - Select to end your Replay Session.
NOTE: All orders made in in Replay mode will remain saved and are exportable unless Trade Simulator is Reset.
BACKTESTING
How do I Backtest?
Place orders using GreenChart's Trade Simulator while in Replay mode.
Export your results to a .CSV file that can be opened in any spreadsheet application.
See the
Trade Simulator section below for details.
SYMBOLS
What Markets and Symbols are available?
There are 27 foreign currency pairs. These are the most popular/traded pairs and account for 95% of all Forex transactions.
MAJORS - Currency pairs with highest liquidity
EUR USD - Euro & U.S. Dollar
AUD USD - Australian Dollar & U.S. Dollar
GBP USD - Great British Pound & U.S. Dollar
USD CHF - U.S. Dollar & Swiss Franc
USD CAD - U.S. Dollar & Canadian Dollar
USD JPY - U.S. Dollar & Japanese Yen
USD NZD - U.S. Dollar & New Zealand Dollar
AUD - Australian Dollar
AUD CAD
AUD CHF
AUD JPY
AUD USD
CAD - Canadian Dollar
CAD CHF
CAD JPY
CHF - Swiss Franc or
Confoederatio
Helvetica
Franc (Latin)
CHF JPY
EUR - Euro
EUR AUD
EUR CAD
EUR CHF
EUR GBP
EUR JPY
EUR NZD
EUR USD
GBP - Great British Pound
GBP AUD
GBP CAD
GBP CHF
GBP JPY
GBP NZD
GBP USD
NZD - New Zealand Dollar
NZD CAD
NZD CHF
NZD JPY
USD - United States Dollar
USD CHF
USD CAD
USD JPY
USD NZD
What Cryptocurrencies are available?
The 10 most traded/popular cryptos by market cap. Last updated April 01, 2022:
BTCUSD - Bitcoin
ETHUSD - Ethereum
USDT - Tether (NA)
BNB - Binance (NA)
USDC - USD Coin (NA)XRP - Ripple
ADA - Cardano
SOL - Solana
LUNA - Terra
AVAX - Avalanche (NA)DOT - Polkadot
GALA - Gala
LUNA - Terra
BUSD - Binance USD (NA)DOGEUSD - Dogecoin
LTCUSD - Litecoin
SHIB - Shiba Inu
ALGO - Algorand
What Commodities are available?
XAUUSD - Gold
XAGUSD - Silver
USOIL - U.S. Oil (Brent Crude)
Why do USOIL prices differ elsewhere?Pricing for U.S. Oil symbols between platforms are often different as they are subject to fluctuation depending on where and how they are procured and how they are transported. There are two major U.S. oil sources: "West Texas" procured in West Texas and "Brent Crude" procured in the North Sea between the Shetland Islands and Norway by U.S. suppliers. Both are commonly referred to as "OIL"or "USOIL".
What Indexes are Available?100GBP - UK 100
200AUD - Australia S&P 200
E50EUR - Euro Stoxx 50
F40EUR - France 40
H33HKD - Hong Kong 50
NASUSD - US Tech 100
SPXM - S&P 500
U30USD - Wall Street 30
What Stocks are available?
GreenChart is currently specialized and streamlined for Forex Trading.
Tradiotional Stocks are scheduled to be added later this year (2022).
TOOLS
GreenChart Toolbars Walkthrough
Toolbar
Layout tabs bar
Replay Toolbar
Trade Simulator
Lot Size Calculator
Notes/Trade Plan/Documentation
What are the Standard Tools?Replay
Eraser
Undor/Redo
Snapshot (Trade Results or Chart Layouts)
Share (Trade Results or Chart Layouts)
Clear (Trash)
Magnet
Lock
Info/Crosshairs
Trade Simulator
How do I use the tools?
Selecting - Left Click
Editing - Right Click
Locking - Select the Lock icon to keep the current tool active until a different item is selected.
Favoriting/Arranging - Right Click, select '+' icon to add to center of Toolbar
To arrange your Favorite tools. simply select the tool you'd like to move and drag.
Esc Key - Clear current tool and revert to standard cursor.
How do I use the Trade Ratio tool?
Click, then move your cursor (do not drag). Trade Ratio comes preset with a Take Profit and Stop Loss. You can right-click to edit the presets or add additional ratios. Be sure to save each version to your Favorite tools.
How do I enable/disable Dark Mode?
Settings > Mode > Dark/Light
What are the Standard Drawing Tools?
Measure - Measure the price differnce between candles and movements
Line - Draw a Line
Channel - Draw a Channel
Doodle - Freeform Drawing
Trade Ratio - Automatically places pre-saved Order, TP and SL lines
Horizontal Line - Mark Prices
Segment - Draw a lines that do not extend beyond beginning or end points
Trend Line - Mark Trends
Vertical Line - Mark Dates
Notes - Annotate anything
Ellipse - Draw circles
Rectangle - Draw Rectangles
Fib Retracement - Mark and Identify levels
Eraser - Select the Eraser and then click on drawings you'd like to remove.
Trash - Clears all drawings in the curent Chart Layout
Undo/Redo - Undoes or redoes the last few actions
MENUSGreenChart Menus WalkthroughSymbols - Select or search for symbols for a chart
Grids - Select your preferred Layout for a chart
Timeframes - Select a Timeframe or create your own for a chart
Indicators - Select which Indicators to display on a chart
Drawing Tools - Select from 15 drawing tools
Settings - Apply and Sync items on all charts
SETTINGS
How do I add or remove multiple chart attributes?
Control-Select only the charts you wish to update, then make changes. Or,
select the 'Sync' checboxes under Settings next to the attributes you wish to apply to all charts in your Layout simultaneously.
TRADE SIMULATOR
How do I use the Trade Simulator?
Select the Trade icon (up/down arrows) on the right side of the Toolbar to hide and show the Trade Simulator. Review the agreement and select 'I Agree'.
1. Currency Pair -
Select your Symbol/Pair (Live price is displayed)
2. Stop Loss - Use the preset or create your own. Adjust value by selecting the current value and typing in the field or selecting the up/down arrows.
3. Take Profit - Use the preset or create your own. Adjust value by selecting the current value and typing in the field or selecting the up/down arrows.
4. Lot Size - Use the preset value or select your own by selecting the field and choosing a value (1-10) in the dropdown menu.
5. Use the '
BUY' and '
SELL' buttons to place up to 10 open (active) orders.
6. Profit/Loss - The large Profit/Loss window dynamically displays your current balance in real time and will fluctuate based on the position of your open orders.
7. Share - See "
How do I Share my Trade History?" section below for additional details.
8. Settings - In the right side of the Profit Loss window is the Settings (gear) icon. In Settings you may do the following:
•
Reset - Resetting the Trade Simulator does three things: 1. Returns Stop Loss, Take Profit and Lot Size to their standard presets; 2. Removes all Open, Closed and Replay orders; 3. Resets your Profit/Loss Balance to zero.
•
Download Closed Trades - Download a .CSV file of your current Trade session.
•
Download Replay Trades - Download a .CSV file of your current Replay session.
See "
How do I download and view my Trade History?" section below for additional details.
•
View Trade History Captures - View, share and delete a gallery of all captures.
Orders Tabs•
Open - View basic details of all open orders. (Select any order to view additional details or adjust the SL/TP.
•
Closed - View basic details of all closed orders. Select any order to view additional details. Select 'View' to view it in Replay Mode.
•
Replay - View all closed Replay orders. Select any order to view details. Select 'View' to view it in Replay Mode.
Total trades and win percentage are displayed at the bottom of each orders list
How do I resize the Trade Simulator?
PC/Chrome:1. Select anywhere in the Trade Simulator area
2. Hold down Control key
3. Scroll your mouse wheel up or down
or
4. Select broswer
Settings >
ZoomMac/Chrome:
1. Select anywhere in the Trade Simulator area
2. Hold down Control or Command key
3. Scroll your mouse wheel up or down
or
4. Select broswer
Settings >
ZoomHow do I download and view my Trade History?
Download your Trade History .CSV file with GreenChart's Trading Simulator.
.CSV
or Comma Space Value,
is the generic file format that can be opened with any spreadsheet software:
1. Select the
Settings (Gear) icon in the right side of the Trade Simulator's Profit/Loss window.
2. Select
Download Replay Trades or
Download Closed Trades.
3. Your download will begin. Progress may be displayed in your browser's footer.
Find the .CSV file in your
Downloads folder. It is appended with 'TH' for 'Trading History' and followed by the date and time you downloaded it. Example:
TH_7_4_2022_10_40_59 AM.csv
4. In the menu of your preferred Spreadsheet software, select
File >
Open and choose your desired .CSV file.
•
Apple Numbers - Free, online (iCloud) or download. Mac only, included on all Macs
•
Google Sheets - Free, online only via Google Docs
•
LibreOffice Calc - Free download
•
Microsoft Excel - Paid, online (Office 365) or download, multiple plans and prices, free trial
•
OpenOffice Calc - Free download - There are various versions of OpenOffice, most popular is Apache.
How do I Share my Trade History?
You may download your Trade History .CSV file with GreenChart's Trading Simulator. You may also share a screenshot image of your last five trades by selecting the '
SHARE' button in the Trade Simulator. This will show you an image of your last five trades. Select '
SHARE' again and your images will be placed in your Share Gallery, where you may view, share or delete your images.
BROWSER
How do I clear browser CACHE?
Chrome
1. Select
Settings icon (3 stacked dots) in top right corner of the browser
2. Select
More tools >
Clear browsing data (Alternatively, select Shift+Command+Delete)
3. The Clear Browsing data modal (pop-up) appears
4. Select a time range from the dropdown menu. To delete everything, select
All time.
5. Check the boxes next to
Cookies and other site data and
Cached images and files. 6. Select
Clear data button.
Edge1. Select
Settings icon
'…' (3 dots) in top right corner of the browser)
2. Select
Privacy, Search, and Services.
3. Under
Clear browsing data, select
Choose what to clear button.
4. Select a
time range from the drop down menu.
5. Check the desired boxes and then select
Clear Now button.
How do I clear browser COOKIES? 🍪Chrome
1. Select
Settings icon at the top right (3 stacked dots)
2. Select More tools > Clear browsing data (Alternatively, hit Shift+Command+Delete)
3. Clear Browsing data modal (pop-up) appears
4. Select a time range from the dropdown menu. To delete everything, select All time.Check the boxes next to "Cookies and other site data" and "Cached images and files,"
5. Select Clear data button
Edge1. Select … (3 dots) in top right corner of the browser) Select Settings In Setting menu,
2. select Privacy, Search, and Services.
3. Under Clear browsing data, select Choose what to clear button.
4. Select a time range from the drop down menu
5. Check the desired boxes and then select Clear Now button
6. Quit and Restart browser
How do I use GreenChart with a VPN?GreenChart streams live quote data for each symbol you are charting.
Your VPN must allow GreenChart to stream data. To do this, add GreenChart's web address to your VPNs 'Allowed' or "White"(URLs) list.You can copy GreenChart's URL from your browser's address bar.
Potential workaround: Start up GreenChart prior to connecting your VPN.
Where can I see details of each version update?See
Release Notes and subscribe to GreenChart email updates.
Where can I make a feature request and view requested features?Please contact
support@greenchart.com
STUDIES
What Indicators (Studies) are included?
Over 120 of the most popular studies are included under the Toolbar's
Studies tab.
ABCADX/DMS
ATR Bands
ATR Trailing Stops
Accumulation/Distribution
Accumulative Swing Index
Alligator
Aroon
Aroon Oscillator
Average True Range
Awesome Oscillator
Balance of Power
Bollinger %b
Bollinger Bands
Bollinger Bandwidth
Center of Gravity
Chaikin Money Flow
Chaikin Volatility
Chande Forecast Oscillator
Chande Momentum Oscillator
Choppiness Index
Commodity Channel Index
Coppdock Curve
DEFDarvas Box
Detrended Price Oscillator
Disparity Index
Donchian Channel
Donchian Width
Ease of Movement
Ehler Fisher Transform
Elder Force Index
Elder Impulse System
Elder Ray Index
Fractal Chaos Bands
Fractal Chaos Oscillator
GHIGator Oscillator
Gopalakrishnan Range Index
High Low Bands
High Minus Low
Highest High Value
Historical Volatility
Ichimoku Clouds
Intraday Momentum Index
JKLKeltner Channel
Klinger Volume Oscillator
Linear Reg Forecast
Linear Reg Intercept
Linear Red R2
Linear Reg Slope
Lowest Low Value
MNOMACD
Market Facilitation Index
Mass Index
Money Flow Index
Moving Average
Moving Average Deviation
Moving Average Envelope
Negative Volume Index
On Balance Volume
PQRSParabolic SAR
Pivot Points
Positive Volume Index
Pretty Good Oscillator
Price Momentum Oscillator
Price Oscillator
Price Volume Trend
Pring’s Special K
Projected Aggregate Value
Projected Volume at Time
Psychology Line
QStick
RAVIRSI
Rainbow Moving Average
Rainbow Oscillator
Random Walk Index
Relative Vigor Index
Relative Volatility
STARC Bands
Schaff Trend Cycle
Shinohara Intensity Ratio
Standard Deviation
Stochastic Momentum Index
Stochastics (Simple)
Supertrend
Swing Index
TUVTRIXTime Series Forecast
Trade Volume Index
Trend Intensity Index
True Range
Twiggs Money Flow
Ulcer Index
Ultimate Oscillator
Valuation Lines
Vertical Horizontal Filler
Volume Chart
Volume Oscillator
Volume Profile
Volume Rate of Change
Volume Underlay
Vortex Indicator
WXYZWilliams %R
